Privacy and Cookies Policy

For EEA / UK residents

If you are resident in the European Economic Area (“EEA”) / United Kingdom (“UK”), we will comply with the EU and UK General Data Protection Regulations (“GDPR”, as applicable) and/or other applicable data protection and privacy laws in the EEA or UK. For the purposes of the GDPR on the Website, silversight.ai is a data “Controller” and you are a “Data Subject” with certain protected privacy rights concerning your “Personal Data.”

“Personal Data” in this Privacy Policy means any information relating to you as a natural person that can be directly or indirectly related to you. Personal Data generally may include your name, email address, ID number, location, household information, online ID, and factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity. Your Personal Data may identify you as a person, and thus is often referred to as Personally Identifiable Information (“PII”) or Personal Information (“PI”). Both PII and PI are included in the term “Personal Data” as used in this Privacy Policy.

Who Collects Your Information On Our Website?

We do. We collect information from you on the Website, and we are responsible for protecting your information. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact our Data Protection Officer by emailing privacy@silversight.ai.

What Information Does silversight.ai Collect?

Information you provide

Personal information disclosed by you. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The website may ask for personal data to register accounts, add users to email lists, process payments, and fulfill information requests.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• phone numbers
• email addresses
• names
• job titles
• contact preferences

We do not process sensitive information or Special Category Data as defined by GDPR, nor information about criminal convictions and offenses. All personal information provided must be true, complete, and accurate; you must notify us of any changes.

Automatically collected information

We automatically collect certain information when you visit, use, or navigate the Services. This may include device and usage information (e.g., IP address, browser/device characteristics, OS, language, referring URLs, location, and usage details). We also use cookies and similar technologies.

The information we collect includes:

• Log and Usage Data: diagnostics, usage, performance, device event information, and error reports.
• Device Data: device/app IDs, location, browser type, hardware model, ISP/carrier, OS, and configuration.

What types of personal information do we save?

• Contact/registration info (name, email, physical address, date of birth, phone)
• Financial/transactional info (payment instruments, transactions)
• Information provided while using Services (e.g., info about your customers)
• Marketing & communications data (email, preferences)
• Feedback, comments, or other messages
• Technical/usage logs (IP, URL, plugins, device info, OS, timestamp)
• Aggregate anonymous information (non-identifying)

Why Is My Personal Data Being Collected?

We collect Personal Data to respond to your requests, provide access to accounts, process payments, operate and secure our Website, and improve our Services. Further legal-basis details for EEA/UK are in Section “Purposes / Legal Basis”.

How Do We Use the Information We Collect?

• Responding to inquiries/requests and providing information
• Creating/maintaining user accounts and subscriptions
• Processing payments and transactions
• Special promotions and communications about Services
• Administrative emails (confirmations, transactions, policy updates)
• Improving design/content and personalizing experience using aggregated data

What Are Your Choices Regarding Our Marketing Materials?

When required by law, we obtain consent for marketing. You can change preferences or opt-out at any time by emailing privacy@silversight.ai or using links in our messages.

Do We Share Your Personal Data?

1. For the purposes you provided or with your consent
2. As required by law (e.g., regulators, court orders)
3. With contractors/service providers under confidentiality
4. With business partners in compliance with data protection laws
5. For marketing with your consent
6. Aggregate anonymous information with others
7. With a successor-in-interest (e.g., merger, acquisition, bankruptcy)

What Categories of Personal Data Do We Share?

We share only what’s necessary to run operations or deliver Services (contact/registration, financial/ transaction, information you process through our Services, and technical/usage info) with service providers, suppliers, partners, affiliates, advisors, and law enforcement where required.

How Can You Access and Control Your Information?

Log in to your account to edit profile data. To access, correct, or delete additional information, email privacy@silversight.ai. We’ll verify your identity before acting on requests.

How Do We Store and Protect Your Information?

We use physical, electronic, and managerial safeguards, but no method is 100% secure. International transfers may occur; for EEA/UK citizens we rely on adequacy decisions and/or approved contractual clauses.

How Long Will We Keep Your Information?

We retain Personal Data only as long as necessary for stated purposes and legal/regulatory requirements. When no longer needed, we delete or anonymize it (or securely store it until deletion is possible).

Cookie Policy: How Do We Use Cookies And Other Network Technologies?

We use cookies (session, persistent, first/third-party) and similar tech (pixel tags, web beacons, clear GIFs) for analytics, customization, and performance.

Types of cookies we may use

• Strictly necessary
• Analytical/performance
• Functionality
• Targeting

Third Party Tools

Google Analytics

We may share your information with Google Analytics to track and analyze our Services (including Demographics and Interests Reporting). Opt out via the Google Analytics Opt-out add-on, Ads Settings, or industry opt-outs at NAI and DAA. See Google Privacy & Terms.

Information collected may include

• IP address (which we may anonymize)
• Pages visited, time on page, actions (clicks, etc.)
• Browser/OS/device info, general location, referrers

Controls for Do-Not-Track Features

There’s currently no industry standard for DNT. We do not respond to DNT signals at this time. If a standard emerges that we’re required to follow, we will update this Notice accordingly.

California Privacy Rights

• Rights to know, access, deletion, and non-discrimination
• Right to say “no” to sale/sharing of Personal Data
• Request information or deletion at privacy@silversight.ai (subject: “Request for Privacy Information”)
• We respond within forty-five (45) days of verified requests

For EEA/UK Residents — Your Legal Rights

• Access, correction, erasure
• Object/restrict processing
• Data portability
• Withdraw consent (where applicable)
• Complain to a supervisory authority

Purposes / Legal Basis For Which We Will Use Your Personal Data

We primarily rely on legitimate interests, contract performance, and legal obligations. Consent is used where required (e.g., certain marketing).

For US Residents — Your Rights

Depending on your state, you may have rights to know, access, correct, delete, obtain copies, and opt out of targeted advertising/sharing, sale, or certain profiling. Some states provide additional rights as described in our full policy.

How to Exercise Your Rights, Request Verification & Appeals

To exercise rights: email privacy@silversight.ai. Authorized agents may act on your behalf with valid proof. We verify identities before acting. To appeal a denial, email privacy@silversight.ai.

Changes to this Policy

We may update this Privacy Notice from time to time. See the “Effective Date” above and check back for updates. For material changes, we may post a prominent notice or contact you directly.

Our Contact Information

Questions? Email our Data Protection Officer at privacy@silversight.ai.